Legal

Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how Motozy ("Motozy", "we", "us") collects, uses, shares and protects information when you use the Motozy Car mobile app and the website at car.motozy-app.com (together, the "Service"). Motozy Car is business software that car rental companies use to manage their fleet, bookings, customers, payments and reports. Please read this policy together with our Terms of Service.

Our role and yours

There are two kinds of information in the Service, and our responsibilities differ for each.

Business data. Records that a rental business and its team enter into the app, such as cars, bookings, customers' names, phone numbers, licence details and photos, payments, deposits, fines and expenses. The business that enters this data (the "Owner") decides what is collected and why. For this data Motozy acts as a service provider / data processor: we store and process it only to run the Service for that business, on its instructions.
Account and usage data. Information about the people who sign in and use the Service, and technical information needed to keep it secure and working. For this data Motozy is the controller.

If you are a customer of a rental business and have a question about the information that business holds about you, please contact that business directly. We will help the business respond to your request.

Information we collect

Account information. Your name, mobile phone number or email address, the sign-in method you choose (a one-time code sent by SMS, email and password, or your Google account) and your role in a business. If you sign in with Google we receive your name and email address, never your Google password.

Business information. Business name, type, city, currency, time zone, tax details, logo, rates and policies, and the language you select.

Business data entered by the Owner and team. Car and service records, bookings, customer and driver profiles (name, phone, email, address, driving licence number, class and expiry, emergency contact, date of birth and consent dates, where the business chooses to record them), photos and documents the business attaches (for example a licence or ID photo, car photos, registration or insurance documents, signatures and receipts), payments, deposits, fines, expenses and notes. Every photo and document is optional and is added only when someone picks or captures it.

Subscription information. Whether a business is on a free trial or has an active subscription, and the purchase token that Google Play gives us to confirm it. Payments are handled entirely by Google Play. We never see or store your card or bank details.

Technical information. Device model, operating system version, app version, language, approximate country, crash reports, performance measurements and anonymous usage events (such as which screens are used). We use these to keep the Service reliable and secure and to improve it. We do not collect precise location or your contacts.

Notifications. A device token, so we can deliver reminders and alerts you have enabled and, if you leave them on, news about the Service.

Communications. Messages you send us for support, and the emails we send you about your account.

Information on your device. The app keeps a working copy of your business data on your phone so it opens quickly and works offline. It is removed when you sign out or delete your account. The app reads your phone's region or SIM country once to suggest a dialling code, and does not send it to us.

How we use information

To provide, operate and support the Service, including keeping each business's data separate from every other business.
To verify your identity, secure accounts and prevent fraud, abuse and spam.
To start your free trial, confirm your subscription and give you access to the Service.
To send service messages: one-time codes, account and security notices, subscription notices, reminders and alerts.
To diagnose problems, measure performance and improve and develop the Service.
To send product news and offers, only while you have them switched on in Settings.
To comply with legal obligations and to establish or defend legal claims.

We do not sell personal information. We do not show advertising in the Service and we do not use an advertising ID.

Legal bases

Where data protection law requires a legal basis, we rely on: performance of our contract with you (to provide the Service); our legitimate interests (security, fraud prevention, reliability and improving the Service); your consent (for optional notifications and where the law requires it); and compliance with legal obligations. Owners are responsible for having a lawful basis, such as the renter's consent, for the customer information they enter.

Service providers that help us run the Service under contract and only for our purposes: cloud hosting and storage, authentication and SMS delivery, email delivery, analytics and crash reporting, and push notifications.
Google Play for purchases, subscriptions and in-app updates, under Google's own terms.
People in the same business. Owners, Managers and Staff see the business data allowed by their role.
Apps you choose. When you share a receipt, reminder or invoice, the app hands the message or file, and the phone number you entered, to WhatsApp or another app on your own device. Their terms and privacy policy apply from that point.
Legal and safety. Authorities or other parties when the law requires it or to protect rights, safety and the security of the Service.
Business transfers. A successor, if Motozy is involved in a merger, acquisition or sale of assets, subject to this policy.

International transfers

Our servers and service providers may be located in countries other than yours. Where we transfer personal information across borders, we use appropriate safeguards required by applicable law, such as contractual protections.

Security

We use industry-standard measures to protect information, including encryption in transit, access controls that limit every read and write to the members of a given business, and monitoring for abuse. No system is completely secure, so please keep your sign-in details private and tell us straight away if you suspect unauthorised access.

Retention and deletion

We keep business data while the account is active. You can delete your account at any time in the app (Settings → Delete my account) or on our account deletion page, without needing the app installed.

Owner: access for the whole business ends immediately. The records, photos and documents are permanently erased after 30 days. During those 30 days you can email us to restore the account; after that, deletion is final.
Manager or Staff: only your own access is removed; the business's data is unaffected.

After deletion we may keep a minimal record that the business existed (its name, plan and a few aggregate counts) and information we must keep for legal, tax, security or dispute purposes. Local copies on your phone are erased when you sign out or delete your account.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, to withdraw consent at any time, and to complain to your local data protection authority. To exercise a right, email contact@motozy-app.com. We may need to verify your identity first. We will respond within the time required by law.

Children

The Service is a business tool for adults and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.

Website and cookies

Our website uses only the storage and similar technologies needed to run it and keep you signed in, and basic measurement of how it is used. It does not use advertising cookies.

Changes to this policy

We may update this policy from time to time. If we make material changes we will update the date above and, where appropriate, notify you in the app or by email before they take effect.

Contact us

Questions, requests or complaints about privacy:
contact@motozy-app.com
Motozy · car.motozy-app.com